Accessibility Statement
The 24 North Hotel Key West (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at 305-320-0940 or reservations@hotel24north.com with a description of the issue you encountered and your contact information. Your experience matters to us.
The 24 North Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.
Accessible Features and Amenities
The 24 North Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
Property Features
Accessible public entrance
Entrance doors width: 57 inches
Ramp width: 50 inches
Pathway width: 42 inches
Wheelchair maneuvering clearance: 42 inches
Distance from parking: 30 feet to elevator / 60 feet to lobby entrance
Route from the public entrance to the registration area
Distance: 25 feet
Pathway width: 50 inches
Wheelchair maneuvering clearance: 50 inches
Accessible route to the elevator
Distance to elevators from the entrance: 30 feet to oceanside elevator / 60 feet to the poolside elevator
Pathway width: 60 inches
Distance to elevators from registration desk: 60 feet
Pathway width: 60 inches
Accessible elevators
Elevators measurements: 50 inches x 80 inches
Width of the elevator doors: 42 inches for poolside elevator / 36 inches for oceanside elevator
Wheelchair maneuvering clearance: 50 inches x 80 inches
Accessible route from the parking area to the main entrance
Distance to hotel entrance: 60 feet
Distance to the front desk: 90 feet
Pathway width: 50 inches
Pathway inclination degree: 1 inch per foot / 4.76 degrees
Wheelchair maneuvering clearance: 50 inches
Accessible parking (valet only)
Distance to the front desk: 90 feet
Pathway width: 50 inches
Ramp width: 50 inches
Pathway inclination degree: 1 inch per foot / 4.76 degrees
Wheelchair maneuvering clearance: 50 inches
Accessible registration desk
Desk height: 34 inches
Desk width: 50 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: 100 inches x 130 inches
Accessible concierge desk
Desk height: 31 inches
Desk width: 72 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: 100 inches x 130 inches
Accessible public restroom
Door width: 35 inches
Toilet height: 17 inches
Toilet has grab bars
Stall size: 70 inches x 120 inches
Stall maneuvering clearance: 70 inches x 120 inches
Sink height: 32 inches, with knee and toe clearance, and the plumbing is wrapped with insulation
Height of the mirror: 38 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 70 inches
Accessible food and beverage outlets: Republica Bar & Lounge, Starbucks, Toasted Coconut
Republica Bar & Lounge
Distance to public entrance: 40 feet
Pathway width: 60 inches
Distance to elevators: 120 feet
Distance to bathrooms: 60 feet
Tables include several accessible seating options
Wheelchair maneuvering clearance: 100 inches x 100 inches
Starbucks
Starbuck has its own entrance
Pathway width: 60 inches
Distance to elevators: 60 feet
Distance to bathrooms: 45 feet
Restaurant entrance door width: 36 inches
Table heights: 29 inches with knee and toe clearance
Wheelchair maneuvering clearance: 100 inches x 100 inches
Toasted Coconut
Distance to public entrance: 90 feet
Pathway width: 60 inches
Distance to elevators: 90 feet
Distance to bathrooms: 120 feet
Table heights: 29 inches with knee and toe clearance
Wheelchair maneuvering clearance: 100 inches x 100 inches
Meeting & Event Facilities
Distance to public entrance: 25 feet
Pathway width: 70 inches
Distance to elevators: 50 feet
Distance to bathrooms: 50 feet
Wheelchair maneuvering clearance: 100 inches x 100 inches
Gym
Distance to public entrance: 100 feet
Pathway width: 150 inches. Pathway through lobby leads to side door with 36-inch width.
Distance to elevators: 100 feet
Distance to bathrooms: 50 feet
Wheelchair maneuvering clearance: 100 inches x 100 inches
Pool
Distance to public entrance: 50 feet
Pathway width: 150 inches. Pathway through lobby leads to side door with 36-inch width.
Distance to elevators: 50 feet
Distance to bathrooms: 25 feet
Pool has a chair lift
Wheelchair maneuvering clearance: 100 inches x 100 inches
TTY for guest use.
Visual (strobe light) alarms.
Guest room televisions have closed captioning or closed captioning decoders are provided.
Braille signage throughout.
Service animals are welcome at 24 North Hotel.
Accessible guest rooms
Standard King Accessible with Roll In Shower
Room size: Approximately 288 square feet
Type of key lock on guest room door: Saflok card reader
Visual (strobe light) alarms
Door width: 36 inches with 34 inches of clearance
Bed type: One king bed
Bed size: 70 inches x 80 inches
Bed height: 27 inches
Wheelchair maneuvering clearance: 36 inches to 70 inches
Clearance between beds: 30 inches
Desk height and width: 36-30 inches in height, 42 inches in width, with knee and toe clearance.
Doorbell, low peephole, ADA-compliant phone, and fire strobe
Bathroom features
Door width: 52 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 33 inches with clearance and plumbing is wrapped with insulation
Height of the mirror: 37 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 35 inches x 70 inches
Accessible bathing feature: Roll-in shower with foldable shower seat, grab bars and detachable hand-held spray unit.
Standard King Hearing Accessible
Room size: Approximately 300 square feet
Type of key lock on guest room door: Saflok
Visual (strobe light) alarms
Door width: 36 inches
Bed type: One king bed
Bed size: 70 inches x 80 inches
Bed height: 27 inches
Wheelchair maneuvering clearance: 35 x 60 inches
Bed is 30 inches from the wall
Desk height and width: 34 inches with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone and fire strobe
Bathroom features
Door width: 34 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 29 inches with clearance and plumbing is wrapped with insulation
Height of the mirror: 33 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 35 inches x 60 inches
Shower stall
Standard Double Queen Hearing Accessible
Room size: Approximately 300 square feet
Type of key lock on guest room door: Saflok
Visual (strobe light) alarms
Door width: 36 inches
Bed type: Two queen beds
Bed size: 60 inches x 80 inches
Bed height: 27 inches
Wheelchair maneuvering clearance: 48 inches
Clearance between beds: 30 inches
Desk height and width: 34 inches with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone and fire strobe
Bathroom features
Door width: 36 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 29 inches with clearance and plumbing is wrapped with insulation
Height of the mirror: 33 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 35 inches x 60 inches
Bathtub with grab bar
Premium Ocean View King Suite Hearing Accessible
Room size: Approximately 575 square feet
Type of key lock on guest room door: Saflok
Visual (strobe light) alarms
Door width: 30 inches
Bed type: One king bed
Bed size: 70 inches x 80 inches
Bed height: 27 inches
Wheelchair maneuvering clearance: 60 inches
Clearance between beds: 30 inches
Desk height and width: 34 inches with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone and fire strobe
Bathroom features
Door width: 36 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 29 inches with clearance and plumbing is wrapped with insulation
Height of the mirror: 33 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 35 inches x 65 inches
Bathtub with grab bar
Accessible route from public entrance and registration area to accessible rooms.
From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the 24 North website. The hotel is not responsible for any third-party content on the website.